The Settlement Administrator will respond promptly to questions submitted by email. Please email us at booksettlement_en@rustconsulting.com.
Assistance is also available by telephone. Find your country in the list below and dial the number. The number for most countries is toll-free. If, however, the number for your country is not toll-free (+1.612.359.8600), you may avoid paying any telephone charges if you send an email to the address above, providing your telephone number and requesting that the Settlement Administrator call you. If you are unable to send an email to the Settlement Administrator, you can minimize your telephone charges by calling +1.612.359.8600 and requesting that the Settlement Administrator call you back.
| Country | Phone Number |
|---|---|
| Albania | Toll-Free 00 800 0010 (wait for tone) 888.839.1909 |
| Algeria | 00 1.612.359.8600 |
| Andorra | 00 1.612.359.8600 |
| Angola | Toll-Free 808 000 011 (wait for tone) 888.839.1909 |
| Anguilla | Toll-Free 1.888.839.1909 |
| Antigua and Barbuda | Toll-Free 1.800.988.7132 |
| Argentina | Toll-Free 0800.666.1520 |
| Armenia | Toll-Free 0 800 10 111 (wait for tone) 888.839.1909 (select locations); or 00 1.612.359.8600 |
| Aruba | 00 1.612.359.8600 |
| Australia | Toll-Free 1.800.669.201 |
| Austria | Toll-Free 00 800 8000 3300 |
| Azerbaijan | 00 1.612.359.8600 |
| Bahamas | Toll-Free 1.888.762.3775 |
| Bahrain | Toll-Free 800.19.908 |
| Bangladesh | Toll-Free 157 0011 (wait for tone) 888.839.1909; or 00 1.612.359.8600 |
| Barbados | Toll-Free 1.800.988.7146 |
| Belarus | Toll-Free 8 (wait for tone) 800 101 (wait for tone) 888.839.1909 (select locations); or 8 (wait for tone) 10 1.612.359.8600 |
| Belgium | Toll-Free 00 800 8000 3300 |
| Belize | Toll-Free 811 (wait for tone) 888.839.1909 (select locations); or 00 1.612.359.8600 |
| Benin | Toll-Free 102 (wait for tone) 888.839.1909 |
| Bermuda | Toll-Free 1.800.988.7139 |
| Bolivia | Toll-Free 800.10.0675 |
| Bosnia & Herzegovina | Toll-Free 00 800 0010 (wait for tone) 888.839.1909 (select locations); or 00 1.612.359.8600 |
| Botswana | 00 1.612.359.8600 |
| Brazil | Toll-Free 0800.891.7626 |
| British Virgin Islands | Toll-Free 1.800.988.7149 |
| Brunei | Toll-Free 800 1111(wait for tone) 888.839.1909 |
| Bulgaria | Toll-Free 00 800 8000 3300 |
| Burkina Faso | 00 1.612.359.8600 |
| Burundi | 00 1.612.359.8600 |
| Cambodia | Toll-Free 1 800 881 001 (wait for tone) 888.839.1909 (select locations); or 001 1.612.359.8600 |
| Cameroon | 00 1.612.359.8600 |
| Canada | Toll-Free 1.888.356.0248 |
| Cape Verde | 0 1.612.359.8600 |
| Cayman Islands | Toll-Free 1.800.988.7151 |
| Central African Republic | 00 1.612.359.8600 |
| Chad | 15 1.612.359.8600 |
| Chile | Toll-Free 1230.020.9265 |
| China | Toll-Free 00 800 8000 3300 |
| Colombia | Toll-Free 01800.700.2137 |
| Comoros | 00 1.612.359.8600 |
| Cook Islands | Toll-Free 09 111 (wait for tone) 888.839.1909 |
| Costa Rica | Toll-Free 0800.044.0102 |
| Cote d'Ivoire | 00 1.612.359.8600 |
| Croatia | Toll-Free 0800.222.460 |
| Cyprus | Toll-Free 00 800 8000 3300 |
| Czech Republic | Toll-Free 00 800 8000 3300 |
| Democratic Republic of the Congo | 00 1.612.359.8600 |
| Denmark | Toll-Free 00 800 8000 3300 |
| Djibouti | 00 1.612.359.8600 |
| Dominica | Toll-Free 1.800.988.7130 |
| Dominican Republic | Toll-Free 1.888.751.8874 |
| East Timor | 00 1.612.359.8600 |
| Ecuador | Toll-Free 1.800.010.575 |
| Egypt | Toll-Free 2510 0200 (wait for tone) 888.839.1909 (Cairo); Toll-Free 02 2510 0200 (wait for tone) 888.839.1909 |
| El Salvador | Toll-Free 800.6599 |
| Equatorial Guinea | 00 1.612.359.8600 |
| Estonia | Toll-Free 00 800 8000 3300 |
| Falkland Islands | 00 1.612.359.8600 |
| Faroe Islands | 00 1.612.359.8600 |
| Fiji | Toll-Free 004 890 1001 (wait for tone) 888.839.1909 |
| Finland | Toll-Free 00 800 8000 3300 |
| France | Toll-Free 00 800 8000 3300 |
| French Guiana | Toll-Free 0800 99 0011(wait for tone) 888.839.1909 |
| French Polynesia | 00 1.612.359.8600 |
| Gabon | 00 1.612.359.8600 |
| Gambia | 00 1.612.359.8600 |
| Georgia | 8 (wait for tone) 10 1.612.359.8600 |
| Germany | Toll-Free 00 800 8000 3300 |
| Ghana | Toll-Free 0191 (wait for tone) 888.839.1909 |
| Gibraltar | Toll-Free 8800 (wait for tone) 888.839.1909 |
| Greece | Toll-Free 00.8004.414.6186 |
| Greenland | 00 1.612.359.8600 |
| Grenada | Toll-Free 1.800.988.7159 |
| Guadeloupe | 00 1.612.359.8600 |
| Guam | Toll-Free 1.888.356.0248 |
| Guatemala | Toll-Free 138 120 (wait for tone) 888.839.1909; or Toll-Free 999 91 90 (wait for tone) 888.839.1909 |
| Guinea | 00 1.612.359.8600 |
| Guinea-Bissau | 00 1.612.359.8600 |
| Guyana | Toll-Free 159 (wait for tone) 888.839.1909 |
| Haiti | Toll-Free 183 (wait for tone) 888.839.1909 (English); or Toll-Free 181 (wait for tone) 888.839.1909 (Creole) |
| Honduras | Toll-Free 800 0123 (wait for tone) 888.839.1909 |
| Hong Kong | Toll-Free 3071.5077 |
| Hungary | Toll-Free 00 800 8000 3300 |
| Iceland | Toll-Free 00 800 8000 3300 |
| India | Toll-Free 000.800.440.1709 |
| Indonesia | Toll-Free 001.803.017.7714 |
| Ireland | Toll-Free 00 800 8000 3300 |
| Isle of Man | +1.612.359.8600 |
| Israel | Toll-Free 00 800 8000 3300 |
| Italy | Toll-Free 00 800 8000 3300 |
| Jamaica | Toll-Free 1.800.988.7135 |
| Japan | Toll-Free 0120.948.079 |
| Jersey & Guernsey | +1.612.359.8600 |
| Jordan | Toll-Free 18 800 000 (wait for tone) 888.839.1909 |
| Kazakhstan | Toll-Free 8 (wait for tone) 800 121 4321 (wait for tone) 888.839.1909 |
| Kenya | 000 1.612.359.8600 |
| Kiribati | 00 1.612.359.8600 |
| Kuwait | 00 1.612.359.8600 |
| Kyrgyzstan | 00 1.612.359.8600 |
| Laos | 00 1.612.359.8600 |
| Latvia | Toll-Free 00 800 8000 3300 |
| Lebanon | 00 1.612.359.8600 |
| Lesotho | 00 1.612.359.8600 |
| Liberia | 00 1.612.359.8600 |
| Libya | 00 1.612.359.8600 |
| Liechtenstein | 00 1.612.359.8600 |
| Lithuania | Toll-Free 00 800 8000 3300 |
| Luxembourg | Toll-Free 00 800 8000 3300 |
| Macau | Toll-Free 0800 111 (wait for tone) 888.839.1909 |
| Macedonia | Toll-Free 0 8000 4288 (wait for tone) 888.839.1909 |
| Madagascar | 00 1.612.359.8600 |
| Malawi | 00 1.612.359.8600 |
| Malaysia | Toll-Free 1.800.88.0895 |
| Maldives | 00 1.612.359.8600 |
| Mali | 00 1.612.359.8600 |
| Malta | Toll-Free 00 800 8000 3300 |
| Marshall Islands | 011 1.612.359.8600 |
| Martinique | Toll-Free 0800 99 0011 (wait for tone) 888.839.1909 |
| Mauritania | 00 1.612.359.8600 |
| Mauritius | Toll-Free 802.044.0053 |
| Mayotte | 00 1.612.359.8600 |
| Mexico | Toll-Free 01.800.681.1853 |
| Micronesia | Toll-Free 288 (wait for tone) 888.839.1909 |
| Moldova | 00 1.612.359.8600 |
| Monaco | Toll-Free 800.93412 |
| Mongolia | 001 1.612.359.8600 |
| Montenegro | 00 1.612.359.8600 |
| Montserrat | Toll-Free 1.888.839.1909 |
| Morocco | Toll-Free 002 11 0011 (wait for tone) 888.839.1909 |
| Mozambique | 00 1.612.359.8600 |
| Namibia | 00 1.612.359.8600 |
| Nauru | 00 1.612.359.8600 |
| Netherlands | Toll-Free 00 800 8000 3300 |
| Netherlands Antilles | Toll-Free 1.888.839.1909 |
| New Caledonia | 00 1.612.359.8600 |
| New Zealand | Toll-Free 0800.447.916 |
| Nicaragua | Toll-Free 1 800 0164 (wait for tone) 888.839.1909 |
| Niger | 00 1.612.359.8600 |
| Nigeria | 009 1.612.359.8600 |
| Niue | 00 1.612.359.8600 |
| Northern Mariana Islands | 1.612.359.8600 |
| Norway | Toll-Free 00 800 8000 3300 |
| Oman | 00 1.612.359.8600 |
| Pakistan | Toll-Free 00800.900.44023 |
| Palau | 011 1.612.359.8600 |
| Palestinian Territories | 00 1.612.359.8600 |
| Panama | Toll-Free 00.1.800.203.1978 |
| Papua New Guinea | 05 1.612.359.8600 |
| Paraguay | Toll-free 009.800.441.0047 |
| Peru | Toll-Free 0800.54026 |
| Philippines | Toll-Free 1.800.1.441.0425 |
| Poland | Toll-Free 00 800 8000 3300 |
| Portugal | Toll-Free 00 800 8000 3300 |
| Puerto Rico | Toll-Free 1.888.356.0248 |
| Qatar | 00 1.612.359.8600 |
| Republic of the Congo | 00 1.612.359.8600 |
| Reunion | Toll-Free 0800 99 0011 (wait for tone) 888.839.1909 |
| Romania | Toll-Free 08008.94930 |
| Russia | Toll-Free 8 10 (wait for tone) 800 8000 3300 (Moscow); or 8 (wait for tone) 10 1.612.359.8600 |
| Rwanda | 00 1.612.359.8600 |
| Saint Helena | 00 1.612.359.8600 |
| Saint Kitts and Nevis | Toll-Free 1.800.988.7156 |
| Saint Lucia | 1.612.359.8600 |
| Saint Pierre & Miquelon | Toll-Free 0800 99 0011 (wait for tone) 888.839.1909 |
| Saint Vincent & the Grenadines | Toll-Free 1.800.988.7134 |
| Samoa | 0 1.612.359.8600 |
| Sao Tome and Principe | 00 1.612.359.8600 |
| Saudi Arabia | Toll-Free 800.844.6841 |
| Senegal | Toll-Free 800 103 073 (wait for tone) 888.839.1909 |
| Serbia | 00 1.612.359.8600 |
| Seychelles | 00 1.612.359.8600 |
| Sierra Leone | Toll-Free 1100 (wait for tone) 888.839.1909 |
| Singapore | Toll-Free 800.130.1602 |
| Slovakia | Toll-Free 00 800 8000 3300 |
| Slovenia | Toll-Free 0800.80419 |
| Solomon Islands | 00 1.612.359.8600 |
| Somalia | 00 1.612.359.8600 |
| South Africa | Toll-Free 0.800.981.216 |
| South Korea | Toll-Free 00.308.13.1762 |
| Spain | Toll-Free 00 800 8000 3300 |
| Sri Lanka | 00 1.612.359.8600 |
| Sudan | 00 1.612.359.8600 |
| Suriname | Toll-Free 156 (wait for tone) 888.839.1909 (select locations); or 00 1.612.359.8600 |
| Swaziland | 00 1.612.359.8600 |
| Sweden | Toll-Free 00 800 8000 3300 |
| Switzerland | Toll-Free 00 800 8000 3300 |
| Syria | Toll-Free 0 801 (wait for tone) 888.839.1909 |
| Taiwan | Toll-Free 0800666907 |
| Tajikistan | 8 (wait for tone) 10 1.612.359.8600 |
| Tanzania | 000 1.612.359.8600 |
| Thailand | Toll-Free 001.800.13.203.2853 |
| Togo | 00 1.612.359.8600 |
| Tokelau | 00 1.612.359.8600 |
| Tonga | 00 1.612.359.8600 |
| Trinidad and Tobago | Toll-Free 1.800.205.9433 |
| Tunisia | 00 1.612.359.8600 |
| Turkey | Toll-Free (90)212.414.2697 |
| Turkmenistan | 8 (wait for tone) 10 1.612.359.8600 |
| Turks & Caicos | Toll-Free 0.1.888.839.1909 |
| Tuvalu | 00 1.612.359.8600 |
| U.S. Virgin Islands | Toll-Free 1.888.356.0248 |
| Uganda | 000 1.612.359.8600 |
| Ukraine | Toll-Free 8 (wait for tone) 100 11 (wait for tone) 888.839.1909 (select locations); or 8 (wait for tone) 10 1.612.359.8600 |
| United Arab Emirates | Toll-Free 8000.441.6842 |
| United Kingdom | Toll-Free 00 800 8000 3300 |
| United States | Toll-Free 1.888.356.0248 |
| Uruguay | Toll-Free 000.401.902.14 |
| Uzbekistan | Toll-Free 8 (wait for tone) 641 7440010 (wait for tone) 888.839.1909 (select locations); or 8 (wait for tone) 10 1.612.359.8600 |
| Vanuatu | 00 1.612.359.8600 |
| Venezuela | Toll-Free 0.800.100.9129 |
| Vietnam | Toll-Free 1 201 0288 (wait for tone) 888.839.1909 (select locations); or 00 1.612.359.8600 |
| Wallis and Futuna | 19 1.612.359.8600 |
| Yemen | 00 1.612.359.8600 |
| Zambia | Toll-Free 00 899 (wait for tone) 888.839.1909 |
| Zimbabwe | Toll-Free 110 989 90 (wait for tone) 888.839.1909; or Toll-Free 00-899 (wait for tone) 888-839-1909 (select locations); or 00 1.612.359.8600 |